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Dot Kiwi Limited and its subsidiaries (collectively, “Dot Kiwi”) values the importance of privacy, and this policy explains how we process information that identifies you personally (“Personal Information”), when you:

  • Visit websites operated by .kiwi (“Registry Websites”)

  • Apply for Membership within the .kiwi top-level domain; or

  • Register for or reserve .kiwi domain names

This policy specifically applies to Personal Information collected by .kiwi from and about you. It does not apply to information collected by third-party domain name registrars or third-parties when you apply to register or apply for a .kiwi domain name with them. This policy also does not apply to information collected by third-party websites that you access via links on Registry Websites.

By using Registry Websites or services, including for the purpose of registering or reserving a .kiwi domain name, you consent to the collection, use, processing, and transfer of your Personal Information in accordance with the terms of this policy.
If you are visiting the Registry Website from a country other than the country in which the Registry servers are located, including without limitation visiting from the European Union, your communications with the Registry may result in the transfer of your Registration Information to the public in the form of Whois records across international boundaries; you consent to such transfer.


Collection, Use, & Disclosure of Personal Information from Registry Websites.

What information do we collect on Registry Websites?


We collect information from you when you fill out our forms.


When registering on our site, as appropriate, you may be asked to enter your name, e-mail address, and other contact information.


We collect Personal Information that you directly provide on any Registry Websites, for example, when you submit a question or comment, request to receive updates from .kiwi, or submit information regarding your interest in a .kiwi domain name. When registering your interest in a .kiwi domain name, we may ask for your name, affiliation, email address, country, URLs you operate, intellectual property you hold, and/or .kiwi domain names you are interested in. We may supplement the Personal Information you provide with demographic data from third parties. It is entirely up to you to decide whether or not to provide Personal Information on any Registry Website. If you disagree with this Policy, please refrain from submitting Personal Information on Registry Websites, and contact us by phone instead.

Information automatically collected on Registry Websites


When you visit Registry Websites, our servers automatically log certain information including: the type of browser you are using (e.g., Safari, Chrome, Internet Explorer), the type of operating system you are using (e.g., Windows XP or Mac OS), CPU type, the way you access the Internet (e.g., connection speed through narrowband or broadband access), IP address, other information about your geographic location, and the domain name of your Internet service provider. Our servers also log header information forwarded by the Internet site you navigated from to reach any Registry Websites. Please note that Dot Kiwi does not control the information included in the header by a referring website, which may include search terms and other information about your activities on that site. Our servers also log information about your activity on Registry Websites, including without limitation the time and date of your visits, the pages you view on any Registry Website, your responses to offerings and advertisements (if any) presented on the Registry Websites, and the searches you perform, including without limitation any WHOIS searches.


Unless you have provided Personal Information directly, for example by registering for updates, .kiwi cannot and does not attempt to use log data to identify you personally


What do we use your information for?


.kiwi uses information collected on all Registry Websites to operate and improve those Registry Websites, to respond to your requests and your inquiries, to understand how you use the Registry Websites, and to personalise the content and advertisements you see on those Registry Websites.
In addition, your Personal Information we collect from you may be used in one of the following ways:

  • To send periodic emails informing you of updates to our launch process

  • To send periodic emails informing you of .kiwi promotional offerings

  • To better understand what you think about our .kiwi top-level domain

The email address you provide may only be used by .kiwi to send you information, respond to inquiries, and/or other requests or questions.


Collection, Use, & Disclosure of Personal Information from Domain Name Registrants/Reservants


When you apply for a Customer Account (“Account”) with .kiwi, and/or when you apply to register or reserve a .kiwi domain name, through any of our approved third-party registrars or resellers, .kiwi collects Personal Information.

If there are any questions regarding this privacy policy you may contact us here using the information below.

Information Collected in Connection with Domain Name  Registrations/Reservations

Account Information


When you apply for an Account with .kiwi, we collect your full name, business affiliation, physical address, telephone number, email address and password, and in some cases, your credit card information (collectively, “Account Information”). We may also supplement Account Information with data from third parties such as Dun & Bradstreet, directory services, and public records. We use Account Information to validate your contact information, to process your credit card payment (if any), and to ensure compliance with Registry Policies including without limitation policies related to consumer protection and security. Once you have completed the Account Application, you will receive a unique Account Identification Number (“ID Number”) which is your unique code.


IP Rights Information:


If you participate in the .kiwi Trademark program (“Sunrise”), you will also be required to provide information about your registered trademark(s) which may include your Trademark Clearinghouse provisioned Signed-Mark Data file (“IP Rights Information”). .kiwi uses this information to validate your eligibility to participate in Sunrise. IP Rights Information is associated with your Sunrise application.


Registration Information:


When you submit an application to register a .kiwi domain name, your registrar will send us the domain name you would like to register or reserve, along with your name (or the name of a .kiwi approved proxy service), address, phone number, email address, names and contact information for your technical and administrative contacts (if different), expiration date, website hosting IP address, and website host name (collectively, “Registration Information”). Registration Information is included in the .kiwi Whois database in accordance with ICANN policies and requirements. Registration Information is also associated with your unique Id Number, your Account Information, and your IP Rights Information (if any), even if you register using a .kiwi approved proxy service.


Use of Information Collected for Domain Name Registrations/Reservations:


.kiwi uses Account Information, IP Rights Information, and Registration Information to process Sunrise applications, to register or reserve .kiwi domain names, and to provide services (such as security and other scanning services) associated with operation of a website in the .kiwi top-level domain. .kiwi also uses this information to operate its business in the ordinary course, improve our products and services, develop new products and services and, to inform you about products and services that may be of interest to you.


Disclosure of Personal Information


.kiwi discloses Registration Information to the public in the form of Whois records, as required by ICANN. .kiwi does not disclose your credit card information, or other supplemental information used to validate your Account Information to the public in the form of Whois records. Note that if you use a .kiwi approved proxy service, the name of that proxy service rather than your name will appear in the Whois records. .kiwi may disclose other Personal Information or IP Rights Information to fulfil your requests for products and services, to respond to your inquiries, to third parties as necessary to deliver services associated with operating a website in the .kiwi top-level domain (including without limitation to security scanning service providers) or in furtherance of our Sunrise policies including the auction rules, and to personalise the content and advertisements you see.


.kiwi does not share your sensitive information, Personal Information, Account Information, IP Rights Information, or Registration Information with third parties without your affirmative consent unless it is: (i) necessary to fulfil a transaction or provide information you have requested; (ii) as required by law or necessary to respond to legal process; (iii) in circumstances in which .kiwi believes that its Registry Websites or services, or that websites operating in the .kiwi TLD, are being used in the commission of a crime; (iv) when .kiwi has a good faith belief that there is an emergency that poses a threat to your safety or the safety of another person; or (v) as necessary to establish, assert, defend, or protect our rights or property.


,kiwi may use agents and contractors in order to help operate the Registry Websites, provide our product and service offerings, and to operate our business. You expressly consent to the sharing of your Personal Information with our agents, contractors and service providers under the premise that, if our agents and contractors have access to your Personal Information, they are contractually required to safeguard that information and prohibited from using that information for any other purpose.


Change of Ownership


If .kiwi’s ownership changes as a result of a merger, acquisition or transfer to another company, your Personal Information may be transferred. If that transfer will result in a material change in the use of your Personal Information, .kiwi will notify you and give you the opportunity to decline to permit such a transfer.



Cookies and Web Beacons


.kiwi may use cookies, web beacons, or similar technologies in combination with your Personal Information to enhance and personalise your experience on Registry Websites, including without limitation to operate and improve offerings through Registry Websites, to help authenticate you when you use Registry Websites, to remember your preferences and Registration Information, to enable a shopping cart, to present and help measure and research the effectiveness of .kiwi offerings, advertisements, and e-mail communications (by determining which .kiwi e-mails you open and act upon), and to customise the content and advertisements provided to you through Registry Websites.


Our Commitment to Security


.kiwi has implemented reasonable security measures designed to prevent unauthorised access to or misuse of the your Personal Information, but cannot guarantee that this information will never be disclosed in a manner inconsistent with this Privacy Policy (for example, as a result of unauthorised acts by third parties that violate applicable law or .kiwi policies).


Changes to this Privacy Policy


.kiwi may update this Privacy Policy from time to time, and will provide appropriate online notice of any significant changes. You may be provided other privacy-related information in connection with your use of specific .kiwi offerings, special features and services not described in this Policy, or products and services that may be introduced in the future.

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